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Privacy Policy

Taxes

Clients acknowledge and agree that the company does not have any responsibility to report, calculate, determine or anticipate the payment of any taxes, which may be assessed or owed by any client in connection with the use of the company’s services. Clients understand and agree that the clients are solely responsible for the calculation and payment of any taxes that may incurred as a result of using the company services.

Asset Receipt and Inspection

After the close of a transaction, the client is required to make arrangements to pay for the goods or services and to take the delivery of shipments of assets. If a client refuses shipment of merchandise upon arrival at their location, the client is responsible the associated shipping charges. The company will consider that the client has accepted the assets if 2 business days has transpired since the receipt of the merchandise. If misrepresentation occurs, the client must submit a dispute form to the company within 2 business days of the assets receipt in order to claim any reimbursement. No other form of communicating this dispute will be honored. This process ensures the client will receive and accept assets that correspond to the description and terms provided by the client using the company’s services.

Exclusivity

All potential clients discovering the merchandise through the endeavors of the company will result in a fee paid to the company for procuring consolidating and shipping the specified merchandise.

Service and Transaction Success Fees

Upon initiation of the we shop, pack and ship option, the clients agree to pay the company a success based transaction fee for the procuring and shipment of the merchandise specified. The amount of this fee will vary based on the size, weight and product type of the transaction and shall be communicated to and agreed by the company and client prior to the completion of the transaction. In addition, the price of the services are determined on a case by case basis for special request and communicated to you by our team. A client’s obligation to pay a transaction fee incorporates by reference the non-circumvention clause contained herein.

Dispute Resolution

In the event of a dispute between the company and clients in connection with a pending transaction, all users agree to cooperate with the company to resolve the dispute before taking any other action. If the company cannot resolve the dispute within 45 business days of the
dispute form receipt within the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such dispute resolution provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules.

  • The arbitration shall be conducted by the telephone, online and or be solely based on written submissions; the specific manner shall be chosen by the party initiating the arbitration.
  • The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties.
  • Any judgment on the award rendered by the arbitrator may be entered in any court of thecompetent jurisdiction.

Relationship

The relationship between clients and the company is that of a franchise relationship, intended by
the terms and conditions of the user agreement.

Client Obligations

Client who use the service to purchase assets of any kind represent, warrant and agree that for
special request, upon placing order, the client may not retract, amend or modify their order
without prior approval by the company.

Pricing

Every pre-packed or seasonal barrel will have a fixed cost which includes grocery cost, barrel
cost, service fees and taxes.
Customization prices will vary based on the different products selected.
NOTE : there is a mandatory service fee that would be applied on all orders.
Spsbarrelservice Inc. would not participate in any illegal activities such as the purchasing of any
fire arms, drugs or any other prohibited products.

Warranty

Spsbarrelservice Inc. has a product warranty selection which would be available for purchase
upon check-out. It is not a mandatory however if not added to order there would not be any
warranty coverage granted.
Please note our company is not responsible for any defective or damage items that may be
caused due to shipping conditions.

Returns

Due to the nature of this business and the goods/services that are being provided
spsbarrelservice inc would not be able to accept any returns on food and household items that
have been received.
Note: for appliances that have been purchased upon request if for whatever reason a return is
needed. A return request must be submitted within 14 calendar days from the day the order has
been received. Return labels would be provided by the company which is mandatory for you to
use for the return to be accepted. You would be responsible for any additional shipping,
handling and freight charges that may be required by customs.
Items return without a valid return label from our company will not be accepted and will lead to
void return.

Payment

All payments must be made through the payment methods listed on the website.
Full payments are required to be made before any processing or fulfillment of all orders can be
completed.
NOTE: all customers are responsible for any failed payments due to personal reasons or by the
financial institutions.
Payment installments would be available for clients that are unable to complete full payment all
at once over a period of time. However order would pend during this timeframe until full
payment has been received.

Cancellation

Cancellation of an order has to be requested within 24-48hrs after the order has been submitted
directly through website or via email. Any request submitted after 48hrs would not be accepted
and order would be processed and shipped as scheduled.

Order Process

After selecting your goods and products along with the size of your barrel to complete you
order. The goods will be packed then sealed by our logistics team which will then be picked up
and shipped out by our shipping company. The standard timeframe to receive the barrel is 1-3
weeks however the delivery timeframe may change if any unforeseen circumstances may occur
while being shipped. Customers are then responsible to pick up their barrel at their designated
shipping address which they would be responsible for all freight and custom fees.